Welcome to RealVAs!

These Terms and Conditions (or “Agreement”) outline the rules and regulations that govern the relationship between You (or "Client" or "Your" referring to the person logged onto this website based on the information provided after accepting this agreement) and RealVAs (or "Contractor").

By clicking 'Accept', you accept these terms and conditions. If you do not agree with anything in these Terms and Conditions, please do not click 'Accept' and cease to continue the use of this website.

1. Service Categories.

The Contractor shall provide outsourcing services to Client during the period of time while these Terms & Conditions apply. The Client and Contractor shall mutually agree on a list of the services that the Client requires from the Contractor (the “Services”) on a case-by-case basis. These services are limited to the following categories:

 - Management Assistance in relation to the Real Estate process
 - Marketing Assistance in relation to the Real Estate process
 - Technical Assistance in relation to the Real Estate process

The Parties may agree to modify, add or remove the service categories required by the Client at a later date.

2. Financial Relationship.

These Terms and Conditions DO NOT in themselves create a financial relationship between the Client and the Contractor, however they do represent an understanding between the Client and the Contractor that there may be a financial relationship between them in the future and that these Terms and Conditions specify the methods, conditions and terms for the formation of said financial relationship.

3. Term of Relationship.

These Terms and Conditions are applicable to the Client and the Contractor when the Client clicks “Accept” on this web-page and will remain applicable until the termination of the relationship between the Client and the Contractor. The relationship between the Client and the Contractor shall remain in effect until one of the Parties (either Client or Contractor) terminates the relationship.

4. Termination of Relationship.

The relation between the Client and the Contractor may be terminated by either Party (either Client or Contractor) upon the provision of sufficient notice to the other Party. Sufficient notice constitutes a written termination notice provided to the party via mail to their registered mailing addresses or via Electronic mail to their registered Electronic mailing addresses. For the Contractor, the registered Electronic mailing address for notices is admin@realvirtualassistants.com. For the Client, the registered Electronic mailing address is assumed to be the Electronic mailing address (Email address) provided by the client after the acceptance of these Terms & Conditions.

Upon the termination of Relationship, if a financial relationship exists, then that financial relationship is also considered terminated and both the Client and the Contractor are required to pay any outstanding balances, arrears, invoices or any other financial liabilities that exist towards the other Party (either Client or Contractor).

5. Formation of a Financial Relationship

At any time during the course of this relationship the Client may ask the Contractor to provide Services as described in the Section 1 of these Terms and Conditions. The Contractor will then provide an estimate of the price of the services that the Client has requested to the Client (“Estimate”).

The terms of the work as well as the price charged to the Client for the completion of said work shall be clearly defined on the Estimate. The Client will be required to Approve of the estimate before work begins and upon the “Approval” of the Estimate the Client will have entered a Financial relationship with the Contractor. The “Approval” shall consist of the Client reviewing the Estimate document electronically and clicking a button that says “Approve” (or something to that affect) to approve of the Estimate.

The Estimate will NOT include a timeline for the completion of the work however the Client and the Contractor shall come to a mutual understanding of the deadlines with regards to the completion of the work. The parties (both Client and Contractor) agree and acknowledge that the timeline for the completion may be changed due to any reason arising from the performance of the work by the Contractor, from the Client’s provision of requisite material, or from any other situation during the performance of the work.

Upon the completion of work, the Contractor shall provide the Client with an Invoice based on the prices agreed upon in the Estimate (“Invoice”). The Invoice shall outline all work completed by the Contractor on the request of the Client and provide the final price that will be due to be paid to the Contractor. While the Invoice shall be based on the prices quoted in the Estimate, the work billed in the Invoice may be different based on circumstances (including, but not limited to, a change in the scope of the work) that arise during the performance of the work and the final price billed in the invoice may be different from the Estimate. The Contractor will provide a notice to the client if any work requires a change to the work approved as part of the Estimate.

The Client agrees to pay the Contractor through payment means provided to the Client by the Contractor within 5 days of the receipt of the Invoice.

The Estimate and Invoice shall be sent via Electronic Mail to the email address provided by the Client after acceptance of these terms and conditions.

6. Expenses.

Client shall NOT reimburse the Contractor for any costs related to the physical tools, machinery, technology or services needed for the performance of the Services (this includes but is not limited to: Computer hardware, Internet expenses, Electricity costs, Phone expenses, Software licenses and Office expenses) EXCEPT the following:

1. a) Costs related to paid subscription services that the Client may require. This includes but is not limited to: Skip Tracing platforms, Stock media libraries, Paid plans for otherwise free-to-use services (e.g. Trello, Canva), Cloud storage & computing services, CRMs and Lead sourcing tools.
2. b) Costs related to paid tools, content or services that the Client may require. This includes but is not limited to: Website templates, Stock media, Software Licenses (except Microsoft Windows & Office and Adobe Creative Suite products), Other paid solutions.

Client may choose to provide the pre-requisite services, tools and content to the Contractor, in which case, no reimbursement is necessary. The Contractor WILL inform the Client before making any purchases that would require reimbursement from the Client.

7. Independent Contractor.

The Parties agree and acknowledge that the Contractor is an independent contractor and is not, for any purpose, an employee of Client. Contractor does not have any authority to enter into agreements or contracts on behalf of Client, and shall not represent that it possesses any such authority. Contractor shall not be entitled to any of Client’s benefits, including, but not limited to, coverage under medical, dental, retirement or other plans. Client shall not be obligated to pay worker's compensation insurance, unemployment compensation, social security tax, withholding tax or other taxes or withholdings for or on behalf of the Contractor in connection with the performance of the Services under this Agreement. Nothing contained in this Agreement shall be deemed or construed by the Parties to create the relationship of a partnership, a joint venture or any other fiduciary relationship.

8. Confidentiality.

In the course of performing the Services, the Contractor may be exposed to confidential and proprietary information of Client. “Confidential Information” shall mean any data or information that is competitively sensitive material and not generally known to the public, including, but not limited to, information relating to development and plans, marketing strategies, finance, operations, systems, proprietary concepts, documentation, reports, data, specifications, computer software, source code, object code, flow charts, data, databases, inventions, know-how, trade secrets, customer lists, customer relationships, customer profiles, supplier lists, supplier relationships, supplier profiles, pricing, sales estimates, business plans and internal performance results relating to the past, present or future business activities, technical information, designs, processes, procedures, formulas or improvements, which Client considers confidential and proprietary. Contractor acknowledges and agrees that the Confidential Information is valuable property of Client, developed over a long period of time at substantial expense and that it is worthy of protection.

9. Ownership of Work Product.

The Parties agree that all work product, information or other materials created and developed by Contractor in connection with the performance of the Services under these Terms and Conditions and any resulting intellectual property rights (collectively, the “Work Product”) are the sole and exclusive property of the Client. The Parties acknowledge that the Work Product shall, to the extent permitted by law, be considered a “work made for hire” within the definition of the law and that Client is deemed to be the author and is the owner of all copyright and all other rights therein. If the work product is not deemed to be a “work made for hire” under the Law, then Contractor hereby assigns to Client all of Contractor’s rights, title and interest in and to the Work Product, including but not limited to all copyrights, publishing rights and rights to use, reproduce and otherwise exploit the Work Product in any and all formats, media, or all channels, whether now known or hereafter created.

10. Non-Solicit.

Client agrees and covenants that for the duration of this Agreement and for a period of 12 months following the termination of this Agreement, the Client will not, directly or indirectly, solicit any officer, director, employee, sub-contractor, or any customer, client, supplier or vendor of the Contractor for the purpose of inducing such party to terminate its relationship with Contractor in favor of Client or another business directly or indirectly in competition with Contractor.

11. Indemnification.

The Client shall indemnify and hold harmless Contractor from any damages, claims, liabilities, loss and expenses, including reasonable attorney’s fees, arising out of any act or omission of Contractor in performing the Services or the breach of any provision of this Agreement by Contractor.

12. Disputes.

All or any disputes arising out or touching upon or in relation to the terms and conditions of this Agreement, including the interpretation and validity of the terms thereof and the respective rights and obligations of the Parties, shall be settled amicably by mutual discussion. Failing that, the dispute shall be resolved through mediation

13. Binding Effect.

This Agreement shall be binding upon and inure to the benefit of the Parties and their respective successors and permitted assigns.